Privacy Policy
Last Updated: June 2026
At Zayoraa, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.
Introduction
Zayoraa is committed to maintaining the privacy and security of customer information. We collect only the information necessary to process orders, improve customer experience, provide support, and operate our business efficiently.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal data.
We encourage all users to read this policy carefully before using our website or purchasing our products.
Information We Collect
We may collect information directly from customers as well as information automatically generated through website usage.
Personal Information
- ✔ Full Name
- ✔ Email Address
- ✔ Mobile Number
- ✔ Billing Address
- ✔ Shipping Address
- ✔ Order History
- ✔ Customer Support Communications
Payment Information
✔ Payment details are processed securely through authorized payment gateways.
✔ Zayoraa does not store complete debit card, credit card, UPI, or banking credentials on its servers.
Usage Information
- ✔ IP Address
- ✔ Browser Type
- ✔ Device Information
- ✔ Pages Visited
- ✔ Website Activity
- ✔ Session Data
This information helps us improve website performance and customer experience.
How We Use Your Information
We use customer information for legitimate business purposes, including:
Order Processing
- • Processing purchases and transactions
- • Managing order fulfillment and delivery
- • Providing order updates and tracking information
Customer Support
- • Responding to customer inquiries
- • Resolving complaints and service requests
- • Providing after-sales support
Marketing & Communication
- • Sending promotional offers and product launches
- • Sharing newsletters and brand updates
- • Conducting customer feedback surveys
Customers may opt out of marketing communications at any time.
Website Improvement
- • Analyzing website traffic and user behavior
- • Improving navigation and functionality
- • Enhancing overall shopping experience
Security & Compliance
- • Detecting fraudulent activities
- • Preventing unauthorized transactions
- • Complying with applicable legal requirements
- • Protecting customers and company interests
Sharing Of Information
Zayoraa does not sell, rent, or trade customer information to third parties.
However, information may be shared with trusted service providers when necessary for:
- Order fulfillment
- Payment processing
- Logistics and shipping
- Customer support
- Website analytics
All such partners are expected to maintain appropriate security and confidentiality standards.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and website functionality.
Cookies help us:
- Remember customer preferences
- Analyze website performance
- Improve navigation
- Deliver a personalized experience
Users may choose to disable cookies through their browser settings, although some website features may be affected.
Data Security
We implement reasonable administrative, technical, and security measures to protect customer information from unauthorized access, misuse, loss, or disclosure.
While we strive to maintain strong security practices, no online platform can guarantee absolute security.
Customers are encouraged to keep their account credentials confidential.
Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and regulatory obligations
- Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or anonymized.
Your Rights
Depending on applicable laws, customers may have the right to:
- Access their personal information
- Request correction of inaccurate information
- Request deletion of eligible information
- Withdraw marketing consent
- Raise privacy-related concerns
Requests may be submitted through our customer support team.
Third-Party Links
Our website may contain links to third-party websites, payment gateways, or services.
Zayoraa is not responsible for the privacy practices, content, or policies of external websites. Customers are encouraged to review their respective privacy policies before sharing information.
Children's Privacy
Our website and products are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If such information is discovered, appropriate steps will be taken to remove it.
Policy Updates
Zayoraa reserves the right to update this Privacy Policy at any time.
Any modifications will be posted on this page along with the updated revision date.
Continued use of the website after updates constitutes acceptance of the revised policy.
Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact:
Customer Support Hours
Monday to Saturday
10:00 AM - 6:00 PM IST
Registered Office:
[Your Registered Business Address]